Privacy Policy

Introduction

At Aassist Inc., we value your privacy and are committed to ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when using AASSIST.AI, our online meeting assistant. AASSIST.AI's bot, Mavis, joins your online meetings to provide transcription, generate meeting summaries, and highlight action items.

By using AASSIST.AI, you consent to the collection and use of your information as described in this policy.

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Information We Collect

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  • Meeting Data

When Mavis joins your online meetings, the following data is collected and processed:

  • Audio Recordings: Mavis records meeting audio for transcription purposes.
  • Transcriptions: Audio is converted to text using AssemblyAI.
  • Analysis and Processing: Transcriptions are further processed and analyzed using ChatGPT to provide summaries and action items.
  • Meeting Summaries and Action Items: These are generated based on the processed transcription.
  • Meeting Metadata: Information such as participant details, meeting length, and timestamps.

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  • Personal Data

We collect personal information such as:

  • User Information: Information like your name, email address, and contact details when you sign up for AASSIST.AI.
  • Device and Usage Data: Information about the device and browser you use to access our services, including IP addresses and operating system details.

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How We Use Your Information

We use the data collected to:

  • Provide transcription, summary generation, and action item identification services.
  • Analyze and improve our services through transcription processing.
  • Communicate with you regarding updates, features, and support.
  • Facilitate payments and subscriptions.
  • Comply with legal obligations.

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How We Store and Secure Your Information

  • Google: Meeting recordings, transcriptions, and meeting data are stored securely in Google Cloud.
  • render.com: We use Render to process and store certain parts of our data.
  • recall.ai: Handles meeting integration with different providers.

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Payment and Subscription Processing

Payments and subscription management for AASSIST.AI are handled entirely through Stripe. We do not store your payment details. Stripe’s privacy policy can be found here.

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Third-Party Services

We work with several third-party providers, and each has its own privacy policy:

Google Cloud: For data storage. View their privacy policy here.

Render: For server management and data processing. View their privacy policy here.

AssemblyAI: For voice-to-text conversion. View their privacy policy here.

Recall.ai: For meeting integrations with different providers. View their privacy policy here.

Stripe: For payment processing. View their privacy policy here.

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Use of Google Workspace Data

Our application may access and use certain data through Google Workspace APIs strictly for operational purposes, as requested by the user. We do not use, retain, or process data obtained through Google Workspace APIs to develop, improve, or train generalized AI or machine learning models. All Google Workspace data is handled in compliance with Google’s requirements, ensuring privacy and security.

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Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of certain communications.
  • Request a copy of the data we store about you.
  • To exercise any of these rights, please contact us at [email protected].

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Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.

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Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Aassist Inc.

Email: [email protected]

Effective Date: 16 October 2024

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This Privacy Policy outlines how we handle and process your data with the help of third-party services like ChatGPT, Google Cloud, Stripe, and others involved in our service delivery.